Terms & Conditions

5.1 Authorized retailers. Dr. Petit Products are available through the following authorized retailers:

• Amazon US

• Tatiencorea Store 

Links on the Site may take you to these retailers' websites. Any purchase you make is a transaction between you and that retailer and is governed by that retailer's own terms of sale, pricing, payment, shipping, return, and refund policies. We are not a party to those transactions.
 

5.2 Orders, shipping, and returns. For questions about an order, delivery, returns, or refunds, please contact the retailer where you made your purchase.

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5.3 Authenticity. To ensure you receive genuine Dr. Petit Products, we recommend purchasing only from the authorized retailers listed above. On marketplaces such as Amazon, please confirm the item is sold by Dr. Petit's official store or an authorized seller. We cannot guarantee the authenticity, condition, or quality of Products purchased from unauthorized sellers, and we are not responsible for issues arising from such purchases.

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5.4 Product feedback. If you have a concern about the quality of a genuine Dr. Petit Product, we want to hear from you. Please contact us at contact@doctorpetit.com with your proof of purchase, and we will work with you and the retailer to address it.

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6. Product Information

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6.1 Accuracy. We make every effort to present Product information, ingredients, and images accurately. However, colors and textures may vary depending on your screen, and packaging or formulations may change without notice. Prices and availability are set by each retailer and may differ from any information shown on the Site.

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6.2 Regional differences. Some Products may not be available in every country, and formulations or labeling may differ by region to comply with local regulations. Always refer to the packaging of the Product you receive.

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6.3 Cosmetic use. Our Products are cosmetics intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease, and nothing on the Site constitutes medical advice. Individual results may vary. We recommend performing a patch test before first use and discontinuing use if irritation occurs. If you have a skin condition, are pregnant or nursing, or have known sensitivities, consult a qualified healthcare professional before use.

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7. Privacy

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We handle any personal information you provide through the Site (for example, when you contact us or subscribe to our newsletter) as described in our Privacy Policy, which forms part of these Terms. We collect only the information necessary for the purpose for which it is provided, and we do not sell your personal information.

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8. Marketing Communications

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We will send you promotional emails or messages only with your consent. You may unsubscribe at any time using the link in any marketing message or by contacting us..

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9. Acceptable Use

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You agree not to:

1. Provide false information or impersonate any person;

2. Alter, copy, or interfere with content or functionality on the Site;

3. Upload or transmit viruses, malware, or other harmful code, or use bots, scrapers, or similar tools without our permission;

4. Infringe the intellectual property rights of Dr. Petit or any third party;

5. Harass, defame, or harm Dr. Petit, our staff, or other users; or

6. Post or transmit content that is obscene, violent, hateful, or otherwise unlawful or offensive.

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10. User Content

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If you submit reviews, photos, comments, or other content to us through the Site or our authorized retailers, you confirm that it is your own, is truthful, and does not infringe anyone's rights. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share your User Content in connection with the Site and our marketing. We will notify you before using your User Content in paid advertising. We may remove User Content that violates these Terms.

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11. Intellectual Property

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All content on the Site, including text, images, logos, product names, packaging designs, videos, and software, is owned by or licensed to Dr. Petit and is protected by intellectual property laws. You may not copy, reproduce, distribute, publish, or use any of it for commercial purposes without our prior written permission.

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12. Third-Party Websites

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The Site contains links to third-party websites, including our authorized retailers and social media platforms. We do not control and are not responsible for their content, policies, or practices. Your use of those websites is governed by their own terms and privacy policies.

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13. Site Availability

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We may modify, suspend, or discontinue all or part of the Site at any time, including for maintenance, upgrades, or technical issues. We will try to minimize disruption where possible.

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14. Disclaimers

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To the fullest extent permitted by law, the Site and its content are provided on an "as is" and "as available" basis. We do not guarantee that the Site will be uninterrupted, error-free, or free of harmful components.

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15. Limitation of Liability

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To the fullest extent permitted by law, Dr. Petit will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Site. Nothing in these Terms excludes or limits any liability that cannot be excluded under applicable law, including our responsibilities as a manufacturer under applicable product safety laws.

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16. Indemnification

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You agree to indemnify and hold harmless Dr. Petit and its affiliates, officers, and employees from any claims, losses, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the Site, to the extent permitted by law.

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17. Questions and Complaints

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If you have a question or concern about the Site or our Products, please contact us at contact@doctorpetit.com. We will respond as promptly as possible. For matters relating to an order, please contact the retailer where you made your purchase.

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